Guest Information: Rice-Eccles Stadium

U2 EVENT DAY EXPERIENCE

This page is designed to help you get a feel of what to expect while attending the U2 360 Tour this year. Starting with how to arrive at Rice-Eccles stadium and ending with the exit plan following the event.

Stadium Information

Rice-Eccles Stadium
451 S. 1400 East
Salt Lake City, UT 84112
WEBSITE: www.stadium.utah.edu
EMAIL: info@stadium.utah.edu

Getting Here FROM AIRPORT / I-80 EASTBOUND:
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FROM DOWNTOWN:
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FROM I-15 NORTHBOUND:
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FROM I-15 SOUTHBOUND:
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FROM I-80 WESTBOUND:
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Parking Information

Please click this link to view the parking map.
www.stadium.utah.edu/guest_info/stadium/parking.html

Public Transportation

Guests are strongly encouraged to arrive at Rice-Eccles Stadium using the areas public transportation system. The Stadium TRAX station is located directly west of Rice-Eccles Stadium. Only a small walk across the stadium parking lot until you arrive at a stadium entrance. UTA Busses are also a good alternative to reach Rice-Eccles Stadium.

Please visit: www.rideuta.com for information.

Tailgating

Yet to be determined for this event.

Ticket Office & Will Call

The Main Ticket Office on the Southwest corner of ths Stadium will be in operation for Sales and Will Call on the day of the show only, starting at 10:00 am
Parking

Gate Information

Gates will open at 5:00 PM
Show starts at 7:00 PM
GUESTS WITH DISABILITIES should enter through gates A, E, J/K, L
SUITE & TOWER GUESTS should enter through Gates C or E

Key Locations

ATM: W9, W13, E37
FIRST AID: W13, E37
GUEST SERVICES: W12, E36
FAMILY RESTROOMS: W10, W13, E34, E37
SMOKING LOCATIONS: Designated smoking locations are by Gates A, D, F, J/K, L.

Map of Seats

Alcohol Policy

Alcohol is not permitted inside the gates at Rice-Eccles Stadium. Guests found with alcohol will be ejected from the stadium.

Guest Conduct

Guests should not take any action that inhibits the progress of any event.
Guests should avoid clothing that could potentially distract other guests or diminish the ability of other guests to enjoy any event
Guests should avoid the use of foul or abusive language and refrain from making any obscene gestures
Guests should refrain from any display of affection inappropriate in a public setting

Fan Security Hotline

(801)784-UFAN (8326)

Exit Routes

Upon exiting the stadium, be aware that there are multiple routes one can take to proceed North, South, East, and West from Rice Eccles Stadium.

However, please note the following:
Vehicles will not be allowed to turn South (left) on 13th East or 11th East until post-game traffic diminishes for the safety of pedestrians, vehicles, and TRAX trains in the area.

To get to I-15 Northbound (Bountiful, Ogden, Brigham, Logan, Twin Falls, Boise, Idaho, etc): -Take 400 South to freeway. If congested, try alternate route of 500 South or South Temple. see map below: Seating Chart

To get to I-15 Southbound (Sandy, Murray, Jordan, Utah County, etc): -Take 400 South to freeway, If congested, try alternate route of 500 South(heading West).
-Or Take 500 South(heading East) to Foothill Drive, take I-215 to I-15 South see map below: Seating Chart

To get to I-80 West (Tooele, Taylorsville, Nevada, etc): -Take 400 South to freeway. If congested, try alternate route of 500 South, South Temple, or North Temple. see map below: Seating Chart

To get to I-80 East (Park City, Wyoming, etc): -Take 500 South to Foothill Drive, merge onto I-80 East. see map below: Seating Chart

However, please note the following: Vehicles will not be allowed to turn South (left) on 13th East or 11th East until post-game traffic diminishes for the safety of pedestrians, vehicles, and TRAX trains in the area.

For specific information please visit the Stadium A-Z guide on the stadium’s website.

A-Z U2 360 Tour Guide

A

Address

Rice-Eccles Stadium
451 S. 1400 East
Salt Lake City, UT 84112

Advance Tickets

Guests can purchase tickets to U2 on the internet at www.smithstix.com
Guests can also go to the local Smith's Tix ticket office located throughout the Salt Lake area.

Aisle Policy

Standing or sitting in aisles or stairs is not permitted. Guests will be asked to return to their seats.

Alcohol

Alcohol is not permitted in Rice Eccles Stadium. Guests found with an alcoholic beverage will be ejected from the venue.

Animals

Certified service animals or service animals in training are welcome at Rice-Eccles Stadium. Any exceptions will be at the discretion and authorization of venue management.

ATMs

There are five ATMs at Rice Eccles Stadium. Locations are near Portals 10, 12, 19, 29 and 36.

B

Baby Changing Table Stations

Baby changing tables are available in all men's and women's restrooms at Rice Eccles Stadium.

Bags/Backpacks

All bags/backpacks smaller than 16” x 16” x 8” are permitted into Rice-Eccles Stadium. Bags and containers are subject to inspection by gate security prior to entering the facilities. Hard-sided coolers and bags or backpacks with metal frames are not allowed.

Banners and Signs

Rice-Eccles Stadium and its contracted services partners welcome guest to show their enthusiasm at events through the use of signs and banners, subject to the following rules.

Signs and Banners must:

Pertain to the event at which the sign or banner is used
Be of a size equal to or smaller than4 feet by 8 feet

Signs and Banners cannot:

Be placed in any area of the playing field or over seat railings
Infringe on the sightlines of other guests
Obstruct any advertising signage
Be commercial or obscene in nature

Beach Balls

Beach balls, Frisbees, or any other objects cannot be thrown inside Rice-Eccles Stadium. Large inflatable objects are also prohibited.

C

Cameras and Camcorders

No video or professional cameras are allowed inside Rice-Eccles Stadium for this event.

Policies regarding cameras and camcorders may vary depending on what the promoter has requested. Rice-Eccles Stadium reserves the right to request that guests discontinue filming or taking pictures on facility property.

Cellular Phones

Guests are welcome to use cellular phones in Rice-Eccles Stadium provided their use does not disturb other guests.

Chewing Tobacco

Chewing tobacco is not permitted in Rice-Eccles Stadium.

Chair Seats

Chair seats are available for a $5 rental at the North and South corners of the East and West concourse of the Stadium. Personal chairs seats may be brought into the stadium be must be 18 inches or less.

Children

Rice-Eccles Stadium offer complimentary admission to children less than three years of age, provided they are accompanied by an adult. These children must sit in the lap of the accompanying adult and not occupy an additional seat. Children attending an event at Rice-Eccles Stadium must be supervised at all times.

Containers/Outside Beverages

One factory sealed, plastic bottle of water per person, (one liter or less), is the only outside beverage permitted into Rice-Eccles Stadium. Guests with disabilities may bring factory sealed plastic or paper containers that contain liquids required for medical reasons into the facilities.

D

E

Entry: Only those guests with valid tickets or credentials are permitted into Rice Eccles Stadium. Once you exit Rice Eccles Stadium, you will not be allowed to re-enter. For special circumstances please visit one of our guest services centers on both the East (portal 36) and West (portal 12) concourse of Rice Eccles Stadium.

F

Family Restrooms: For the convenience of our guests, several restrooms throughout Rice-Eccles Stadium have been designated for families and guests with disabilities who require private accommodations or additional assistance. Family restrooms are located across from portals 10, 13, 34 and 37.
U Fan Fone: REPORT: Disruptive Behavior, Safety Concerns, Suspicious Activity. Text 801-784-UFAN (8326)
First Aid: First Aid Stations are located across from portals 13 and 36 at Rice Eccles Stadium. Trained medical personnel are on duty for all events to assist guests.
Food and Beverage: There is no outside food or beverage allowed into Rice-Eccles Stadium, with the exception of one factory sealed bottle of water per person, (one liter or less).

G

Gate Times

Stadium gates open for admittance 2 hours prior to event start time.

General Admission/Floor

The Entry Gate for General Admission/floor is located on the Northwest corner of the stadium. Look for the General Admission signs once you get to the stadium.

Guest Behavioral Guidelines

Rice-Eccles Stadium and their contracted service partners are committed to creating a safe, comfortable and enjoyable stadium /arena experience for all guests. To assist with this endeavor, guests are asked to abide by the following Behavioral Guidelines:

Guests should not take any action that inhibits the progress of any event.
Guests should avoid clothing that could potentially distract other guests or diminish the ability of other guests to enjoy any event
Guests should avoid the use of foul or abusive language and refrain from making any obscene gestures
Guests should refrain form any display of affection inappropriate in a public setting

In addition to the above guidelines, all guests are required to sit only in their ticketed locations and to present their ticket when requested.

Guest Services Centers

Guests needing assistance are encouraged to speak with one of our Guest Services Team Members or visit one of our Guest Services Centers located across from portals 12 and 36 at Rice Eccles Stadium. Guest Services Centers offer a variety of services including, Stadium Information, Lost & Found Items, Lost Children/Adults, Stroller Drop-Off and Storage.

H

I

J

K

L

Language: Guests may enjoy the stadium or arena experience free from foul or abusive language or obscene gestures.
Laser Pointers: Laser pointers are not permitted inside Rice Eccles Stadium.
Lost, Stolen, Left at Home or Destroyed Tickets: Rice-Eccles Stadium are not responsible for lost, stolen, destroyed or forgotten tickets and they will not be replaced free of charge. A police report is required to verify stolen tickets.
Lost and Found: Misplaced articles may be turned in at the Guest Services Centers across from portal 12 and 36 at Rice Eccles Stadium. Rice Eccles Stadium will record pertinent information and lost articles will be catalogued and held for 30 days. Items not claimed after 30 days will be donated to campus surplus. Guests seeking assistance in retrieving lost items during non-game hours may call (801) 581-5445.
Lost Children / People: A guest who has become separated from his or her party should proceed to the closest Guest Services Center.

M

Maps of Rice-Eccles Stadium: (Will Post Map Soon)

N

Noise-Making Devices: Musical instruments or any type of noise-making device may not be brought into Rice Eccles Stadium. Any exceptions will be at the sole discretion of Rice-Eccles Stadium.
Nursing Mothers: Nursing mothers in need of private accommodations are welcome to use the family restrooms located across from portals 10, 13, 34, and 37 at Rice Eccles Stadium.

If a situation arises where the nursing mother and child experience any difficulties or insensitive treatment, contact a Guest Services Team Member or Security immediately.

O

P

Paging

The public address system may not be used for paging guests. In the event of a medical emergency or special circumstances, consideration will be given to using a general page.

Pay Phones

Public pay phones can be found near Portals S3, W7, N20, N28 and E41 at Rice Eccles Stadium.

Prohibited Items

For the comfort and safety of all, the following items are not permitted in Rice-Eccles Stadium:

Alcohol
Aluminum Cans
Artificial Noisemakers
Coolers/ Ice Chests/ Thermoses
Fireworks
Glass Bottles
Large Stadium Seats
Outside Food or Drink
Umbrellas (Ponchos are recommended)
Weapons

Rice-Eccles Stadium reserves the right to inspect and remove any packages and containers.

Q

R

Restrooms: Men's, women's, and family restrooms are located throughout Rice-Eccles Stadium. All restrooms are ADA compliant.

S

Smoking Areas: Rice-Eccles Stadium is a non-smoking facility with designated smoking areas located at most entry gates. For directions to the nearest designated smoking area, please speak with any Guest Services Team Member.
Solicitation & Distribution of Literature: Guests are prohibited from distributing banners, booklets, business cards, circulars, commercial advertising, flyers, folders, handbills, leaflets, notices, pamphlets, posters, stickers or any other written, printed and/or painted material, without written permission from Rice-Eccles Stadium management.
Stadium Events: RES & Tower is an ideal location for a variety of special events. To host an event at the stadium on a non-game day, please call Client Services at (801) 581-5445 or email info@stadium.utah.edu. Rice-Eccles Stadium & Tower Event Brochures and information are available at any Guest Services Center or by visiting www.stadium.utah.edu
Storage: Guests should use the space beneath their seats to store all items. Wheelchairs and strollers can be checked at the Guest Services Center across from portals 12 and 36 at Rice Eccles Stadium.
Strollers: Rice-Eccles Stadium welcomes guests with strollers. However, their use should not in any way inhibit general guest movement or block aisles. Strollers may be checked in at a Guest Services Center across from portals 12 and 36 at Rice Eccles Stadium.

T

Tailgating: Tailgaiting is yet to be determined for this event.

U

Umbrellas: Umbrellas are not permitted inside Rice-Eccles Stadium. Ponchos are recommended during an event held during inclement weather. Please see Guest Behavioral Guidelines for other prohibited items.

V

W

Website: Visit the Rice-Eccles Stadium website at www.stadium.utah.edu. For tickets please visit www.smithstix.com. To purchase tickets online, visit www.smithstix.com.
Water Bottles: One factory sealed bottle of water per person (one liter or less), is permitted into Rice-Eccles Stadium. Bottled water may not be frozen.

Contact	Phone Number
Administration	(801)581-5445
Guest Services	(801)581-5445

Stadium and Arena Events